Housing crisis and homeless services

Homeless prevention resources and emergency shelter 

If you or someone you know is experiencing homelessness or at risk of becoming homeless, support is available.

For emergency shelter or housing assistance, call 2-1-1 Monday through Friday, 8:30 - 4 p.m. ET:

  • Dial 2-1-1
  • Choose option 3 to speak with a trained specialist
  • If you are deaf, hard of hearing, or use TTY, call 1-800-671-0737

The specialist will ask questions to better understand your situation. They will try to identify options and resources that may help you avoid entering shelter.

Dial 2-1-1 for housing assistance  

Understand the homeless support process

How coordinated access works

Coordinated Access is how the State and community providers help people resolve their homelessness through a coordinated, streamlined process.
  • Visit the 2-1-1 website 
    You can also visit the 2-1-1 website to find listings for homeless drop in centers, homeless shelters, and youth shelters near you
  • Learn more about CAN (PDF)  
    Get a printable overview of the coordinated access regions, available services, and helpful contacts.

Find more support services you may need

Explore drop in centers, emergency food assistance, homelessness prevention, and more help available in Connecticut.


Domestic violence support
Get confidential help with safety planning, crisis support, and housing.

Drop in centers
Find daytime support like meals, showers, laundry, and connections to community resources.

Emergency food assistance
Find food pantries, community meals, and more emergency food assistance.

Rental and eviction help
Find help to prevent homelessness and maintain your housing.

Explore more housing resources from the Department of Housing

Get in touch

Questions? Connect with someone who can help

Questions about housing programs and services? Contact the Department of Housing.

Phone: 860-270-8262
Email: TK

Experiencing or at risk of homelessness?

Phone: 2-1-1 and dial option 3