IT Services
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The Public Safety Data Network (PSDN) is an ultra-high-speed fiber optic data network that serves as a dedicated transport infrastructure and interconnectivity pathway for public safety and government applications and services throughout the state.
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Learning Management System (LMS)
A learning management system (LMS) is software for the administration, documentation, tracking, reporting and delivery courses or training programs.
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Multi-factor authentication (MFA) is a method of computer access control in which a user is granted access only after successfully presenting several separate pieces of evidence to an authentication mechanism.
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Application Delivery Controllers
An application deliver controller is a device that is typically placed in a data center between the firewall and one or more web and/or application servers to provide load balancing, health checks, and high availability assurance. It also includes SSL off loading, as well as serving as a web application firewall.
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The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Help Desk serves as the single point of contact for all client information technology inquiries, requests and incidents.
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Enterprise Application Hosting and Support
Provide application server hosting for statewide agency web based applications hosted and managed by DAS BITS.
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Network Management and Support
The Enterprise Network Services (ENS) supports numerous network infrastructures. The ENS support methodology consists of configuring network infrastructure devices with management protocols and through the use of centralized servers collect alerts, alarms, events and traps that report the network status.
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BITS Payment Services Application
The BITS Payment Service was created for the benefit of State Agencies that need to develop an application which has the ability to process credit card transactions.
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This service provides for the development and design of database strategies, monitoring and improvement of database performance, capacity planning for future expansion requirements, restoration of damaged databases, and planning, coordination and implementation of database security.
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The Department of Administrative Service Bureau of Information Technology Solutions Data Center Operations provides for workload automation using the Computer Associates ESP product.
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Information and Telecommunication Systems Executive Steering Committee
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Enterprise Infrastructure Services
The Department of Administrative Services Bureau of Information Technology Solutions (DAS/BITS) Unified Communications Division maintains the local area network within shared-tenant locations for Executive Branch agencies.
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Our Enterprise file and print services leverage the built-in capabilities of Microsoft’s Windows Server platform to provide our customers with a single secure, highly available and flexible solution to meet your agency’s file storage and printing needs.
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Information Management Services
This service provides for the development, execution and supervision of programs, plans, policies, practices and procedures that properly manage the full data lifecycle needs of an enterprise.
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Statewide Broadband Technology
The Enterprise Network Services (ENS) group in partnership with the Department of Emergency Services and Public Protection (DESPP) and the Connecticut Education Network (CEN) provides private and public network connections to Public Safety, Municipal and Educational customers within the State of Connecticut via the Nutmeg Network. The ENS group serves as operators, management and planners for a number of State of Connecticut associated networks.
