IT Services
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Information Management Services
This service provides for the development, execution and supervision of programs, plans, policies, practices and procedures that properly manage the full data lifecycle needs of an enterprise.
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Statewide Broadband Technology
The Enterprise Network Services (ENS) group in partnership with the Department of Emergency Services and Public Protection (DESPP) and the Connecticut Education Network (CEN) provides private and public network connections to Public Safety, Municipal and Educational customers within the State of Connecticut via the Nutmeg Network. The ENS group serves as operators, management and planners for a number of State of Connecticut associated networks.
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The Enterprise Network Services (ENS) group builds and supports the State of Connecticut Metropolitan Area Network which connects 18 large sites in the greater Hartford area with metro Ethernet connections between 1G and 20G speeds. This connectivity serves 35 state agencies with access to the State’s Data Centers located in geographically diverse areas of the state.
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The DAS BITS Storage Area Network (SAN) / Network Attached Storage (NAS) service provides a robust disk storage infrastructure utilized by both mainframe and midrange/ enterprise server platforms for the State of Connecticut client/ user community.
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Data Center Operations Services
The Department of Administrative Service Bureau of Information Technology Solutions (BITS) Data Center Operations is a service provided to state agencies to monitor and react to statewide network, data center or system events 24 hours per day.
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The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Unified Communications Division provides telecommunications, end-user device support and Enterprise collaboration services to the State of Connecticut’s Executive Branch agencies.
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The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Help Desk serves as the single point of contact for all client information technology inquiries, requests and incidents.
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Statewide Data Center Facilities
DAS/BITS provides data processing center services in our Tier II redundant data centers located in Groton, Connecticut (GDC) and Springfield, Massachusetts (SDC).
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The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Unified Communications Division provides next-generation video teleconferencing services for Executive Branch agencies that are maintained in the State’s secure Data Centers.
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Enterprise Infrastructure Services
The Department of Administrative Services Bureau of Information Technology Solutions (DAS/BITS) Unified Communications Division maintains the local area network within shared-tenant locations for Executive Branch agencies.
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Mainframe computing services consist of the hosting and maintenance of customer applications on mainframe servers at the Groton, Connecticut (GDC) or Springfield, Massachusetts (SDC), secure data processing centers.
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State Employees IT Communication Devices
The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Unified Communications Division maintains the computing devices that Executive Branch agencies use to conduct business.
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BITS Server Management offers secure highly available virtual hosting solutions for statewide applications and services.
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Data Integration involves combining data residing in different sources and providing users with a unified view of these data.
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Application Delivery Controllers
An application deliver controller is a device that is typically placed in a data center between the firewall and one or more web and/or application servers to provide load balancing, health checks, and high availability assurance. It also includes SSL off loading, as well as serving as a web application firewall.
